Privacy Policy

Joplin Metro Credit Union acknowledges and respects the importance of protecting the personal privacy of each and every member associated with our credit union. Our credit union has adopted the following privacy policy to recognize our continuous commitment in providing quality service to our membership. We understand the need of our members to expect and receive privacy and security regarding personal and financial information. We adhere to standards and procedures designed to protect the sensitive nature of certain information that our membership has entrusted to us.We collect, use and retain personal member information only where we believe such information is necessary and/or useful in administering our business. This information is acquired through various sources such as applications and/or other forms that a member has provided, transactions that a member has conducted with our credit union or others and information received from a consumer reporting agency. Our credit union does not disclose any nonpublic information regarding a member to anyone, except as permitted by law.We have procedures to help assure that a members' financial situation is accurate, up-to-date, and complete in accordance with commercial standards. Any request by a member to correct inaccurate information will be responded to in a timely manner by our credit union.Our employees are educated to the importance of confidentiality in regard to a members personal account information. Only employees having a business reason to know such information are allowed limited access to a members account. We employ security procedures to ensure that our members confidential information is not accessible to unauthorized persons within our organization.We update and test our technology to prevent unauthorized access to confidential member information. Security standards and procedures are maintained to assure the integrity of our information. If you decide to terminate your membership with our credit union or you should become an inactive member, we will adhere to the privacy policies and practices as described for active members.